We collect personal, credit, and property information from you, from transactions and interactions between you and us, including on the internet, and from third parties like credit reporting agencies, departments of motor vehicles, and other data collection agencies.
We do not sell personal or credit information we collect and we do not disclose any information about our customers or former customers to anyone, except as permitted or required by law.
We secure and safeguard your personal and credit information.
We may collect information, including personal and credit information, about you when you obtain an service quote, apply for one of our products, use one of our services, or obtain other information from us. Depending on where you live and your transaction with us, the types of information we may collect could include: your name, marital status, date of birth, the names and dates of birth of other persons in your household, address, telephone number, social security number, driving records, the types of vehicles you drive and records about those vehicles, health information, income and tax data, employment, credit and/or criminal conviction history, bank information, lienholder information, information about other service you have or have had, and/or your e-mail address.
As a general matter, we use your personal and/or credit information to: help underwrite and provide accurate service premium rate quotes; provide services; provide premium financing services; provide or offer other financial and consumer products and services; to provide, maintain and improve customer service; and to comply with state and/or federal laws and regulations.
Our affiliated companies, including those under the National General Group may share information about you with each other. We may also share your personal information with unaffiliated third parties. However, we do not disclose any information about our customers or former customers to anyone, except as permitted or required by law. These disclosures are generally described as:
In addition, we may provide personal information about current and former customers to other third parties who have a legitimate need for the information. These may include, for example, service agents, third party claims adjusters and investigators, actuarial consultants, governmental agencies, courts, and law enforcement authorities. We may also provide personal information to service industry statistical reporting organizations, but individual identities will not be revealed through such statistical reports.
From time to time, we may also contract with parties outside our affiliated group so we can make available certain financial and other consumer products and services to our current and former customers. For example, we may enter into joint marketing agreements with financial institutions, like banks, lending companies, tax return preparers or processors, or money transfer providers to make available the various financial products and services they provide. We may also enter into joint marketing agreements with other types of businesses such as grocery stores and phone companies so they or we can give you information or special offers about the products and services those businesses offer. In those cases, we may disclose to those companies the types of information we collect about our current and former customers as described in response to the first question above, (but not any health or credit information, driving records, social security numbers, bank account, or credit card information). The companies we work with would be subject to confidentiality agreements with us as well as other legal restrictions on using your nonpublic information that apply to them.
We maintain physical, electronic, and procedural safeguards that comply with industry standards to protect your personal and credit information.
For internet users, we use a secure server and security protocol to safeguard the information you provide during the purchase and payment processes. Our secure server implements the Secure Sockets Layer (SSL) protocol and 128-bit encryption for when you interact with us including when you provide personal information during the purchase and payment processes. This technology encrypts your information so a third party cannot read the information while in transit. We use the digital certificate services of VerySog so you can be confident knowing you are transacting your business with ecoultraoil General Service Agency, Inc. d/b/a ecoultraoil Tickets Service.
Even with safeguards and security measures, you should still exercise discretion with respect to the submission of any personal or financial information over the internet, particularly via email which is never completely secure. We cannot guaranty the security or confidentiality of email communications, so if you are concerned about the security of those communications, you can always send your correspondence through the postal service or use the telephone to speak directly to us.